Disney Cruise Line prides itself in being one of the best cruise lines in the world.
From its world-class service and unique dining experiences to Broadway-style shows and immersive kid clubs, Disney Cruise Line is on a level of its own. Unfortunately, that also comes at a price.
Even with a standard stateroom, you can expect to pay a significantly more than other cruise lines. But, did you know that there’s an even higher level of stateroom and service that provides you with exclusive access to private areas on the ship and an array of perk and benefits only available to certain guests.
What is the Disney Concierge Level?
The Concierge Level is similar to a club-level room that you can get at Disney World or Disneyland.
By staying in a Concierge Level stateroom, you’ll pay more for your cruise in exchange for access to a lounge, a personal concierge team, and extra services that make your cruise even more relaxing, memorable, and engaging.
Here’s an in-depth breakdown of what you can expect by staying in a Concierge Level stateroom on any of the Disney Cruise Line ships.
Disney Cruise Concierge Perks and Benefits
Here are some perks and benefits you can expect to receive when staying in a Concierge Level stateroom.
(Just note that a few of these perks are only available on certain ships, such as the new Disney Wish)
Disney’s signature Concierge services begin before you board the ship by providing you with some nice benefits before you even step foot on the ship.
- As a concierge guest, you can pre-reserve many of your onboard activities and services online up to 120 days prior to your sail date.
- You can also email or call the Concierge team and inform them of your preferences 130 days in advance. That way you can almost guarantee an activity, popular exclusion, or adult dining reservation. The 130-day window is especially handy when trying to reserve a Cabana at Castaway Cay since those are gone almost instantly when the booking window opens up for Concierge guests and Platinum Castaway Club members.
- The Concierge team can help you plan every detail of your cruise such as Port Adventures, reservations for adult-exclusive restaurants like Palo, Remy, or Enchante, spa treatments, nursery stays, dining room seating requests, and even special occasions and celebrations.
Once you arrive at Disney’s cruise terminal, whether if it’s at Port Canaveral or any other international port, you have a few perks and benefits that most guests not staying in Concierge staterooms have access to.
- You can arrive at any time after 11 am
- Once you drop off your bags and park, you have access to a dedicated Concierge check-in line which normally has less than 4 people in it.
- As soon as you go through security, you are immediately greeted by a Cast Member that will take you toward the back of terminal and into a private waiting area. Then from there you will be brought onto the ship. (This waiting area is currently only available at Port Canaveral).
As soon as you step onto the ship, that’s when the Concierge magic truly shines.
- After the amazing Cast Members announce your arrival into the stunning atrium, you are directed towards a private lunch available only for Concierge Guests. This restaurant all depends on what ship you’re on.
- During your lunch, a member from the Concierge team will greet you and go over your pre-booked itinerary as well as take requests to help you book additional activities or excursions. (For example, on the Wish, as soon as we spoke to ours, we asked for a Hyperspace Lounge reservation and she got us a reservation the next day at a reasonable time).
- Each stateroom has upgraded amenities such as a pillow menu, upgraded lines, higher-end toiletries, and even a mini-fridge.
- You get exclusive access to dedicated areas around the ship such as the Concierge Lounge and a private sundeck.
- Inside the Concierge Lounge, you’ll find complimentary food, snacks, appetizers, refreshments, and some of the best coffee aboard the entire Disney Cruise Ship.
- You’ll receive complimentary beer, wine, and spirits from 5 pm to 10 pm daily inside the lounge.
- On the private Concierge Sundeck on the Wish, you’ll have access to two hot tubs, lounge chairs, a full bar, two showers, and a wading pool, not to mention complimentary raspberry or Dole Whip smoothies.
- On the private Concierge Sundeck on the Fantasy and Dream, you’ll have access to a hot tub, lounge chairs, and a shower.
- You’ll have access to lounge chairs on the private Concierge Sundeck on the Magic and Wonder, .
- On the Wish, you’ll get early access to the Walt Disney Theater for shows. Thirty-five minutes before the doors open to everyone else, Concierge guests can head to a private entrance on deck 2 where a Concierge Team Member will escort you to the theater and allow you to choose your seats before everyone else.
- Complimentary fresh popcorn before shows and movies at the refreshment stands when you show your Gold Key to the World Card on the Wish. On all other ships, you’ll get free bagged popcorn that you can pickup from the lounge.
- Private dining tables. As a Concierge guest, you won’t have to share your table with any other parties at the three rotational restaurants. This is by far one of my favorite concierge benefits.
- 24 hours of complimentary continuous basic surf internet packages for everyone 18+ or older
- Pre-paid gratuities are added to your shipboard account to give to your dinner wait staff, as well as housekeeper.
- On disembarkation day, there is also a continental breakfast, specialty coffees, and other beverages.
When it comes to saving time, the biggest perk is using the Concierge disembarkation service.
- From 7:15 am to 8:15 am, you can meet a Concierge team member in the lounge and they’ll escort you down the elevators towards midship which is where you can essentially cut the exit line and get off the ship quickly. This is a massive time saver especially since when you catch the elevator right outside the lounge, one of the Concierge team members will make the elevator express meaning you won’t have to stop on every floor down to the 3rd.
What’s in the Concierge Lounge and Sundeck?
The concierge lounge always has a rotating menu of food, appetizers, desserts, fresh fruits, snacks, and bottle beverages such as soda, water, and juice.
Also from 5 pm to 10 pm daily, there is an open bar where you can enjoy beer, wine, cocktails, and top shelf liquors.
Unlike the other 4 ships, the Disney Wish concierge lounge also has a real lunch menu where you can order food and they’ll serve you at your seat/table. It’s a really nice touch if you don’t want to go out to deck 11 and grab something to eat.
How much do Disney Cruise concierge staterooms cost?
The prices for a concierge room vary dramatically depending on your ship, duration of cruise, time of the year, and where you’re sailing. But one thing that stays consistent is that the concierge level has some of the best stateroom and suites available on the entire ship.
On average, you can expect to pay around $3,713 for two adult guests in a standard Concierge Family Oceanview Stateroom with Verandah on the Disney Wish. For a family of four adults, that same stateroom will cost around $5,332. And finally, for a family of 2 adults and 2 children, that same concierge stateroom will cost $5,304. This is just example pricing for a sailing in September of 2023.
To help give you a better idea of costs, I’ll break down the cost for a 3-night cruise on the Wish that goes to the Bahamas, a 7-night Alaskan Cruise on the Wonder, and a 7-night Mediterranean cruise on the Dream.
Every example will include 2 adults and 2 children.
Example A: 3-Night on the Wish
For a 3-night voyage on the Wish for 2 adults and 2 children, concierge staterooms start at $6,909.
Here’s a better breakdown of the costs for each room and suite type:
- Concierge Family Oceanview Stateroom with Verandah = $6,909
- Concierge Family Oceanview Stateroom = $7,521
- Concierge 1-Bedroom Suite with Verandah = $9,179
- Concierge 1-Bedroom Suite with Extended Verandah = $13,683
- Concierge 1-Story Royal Suite with Verandah = $20,069
- Concierge 2-Story Royal Suite with Verandah = $22,979
- Concierge Wish Tower Suite = $27,272
And if you wanted to see these concierge prices compared to standard staterooms, here it is:
Example B: 7-Night Alaskan Cruise on the Wonder
For a 7-night Alaskan Cruise from Vancouver in a concierge stateroom for 2 adults and 2 children, you can expect to pay on average around $14,285 in late August and early September, $24,877 during June and July, and $15,427 in May. This is pricing for a standard concierge family oceanview stateroom with verandah.
Here’s a better breakdown of the costs for each room and suite type for the cheapest sail date in September 2023:
- Concierge Family Oceanview Stateroom with Verandah = $14,285
- Concierge 1-Bedroom Suite with Verandah = $20,959
- Concierge 2-Bedroom suite with Verandah = unavailable
- Concierge Royal Suite with Verandah = unavailable
And if you wanted to see the concierge prices compared to standard staterooms, here it is:
Example C: 7-Night Mediterranean Cruise on the Dream
For a 7-night voyage leaving from Barcelona on the Dream for 2 adults and 2 children, concierge staterooms start at $13,933.
Here’s a quick breakdown of all the stateroom and suite costs:
- Concierge Family Oceanview Stateroom with Verandah = $13,933
- Concierge 1-Bedroom Suite with Verandah = $19,933
- Concierge Royal Suite with Verandah = unavailable
Lastly, if you want to see the concierge prices compared to standard staterooms, here it is:
One last thing is that these rooms are always the first to go. So, if this is something you want to try, be sure to book a Concierge stateroom well in advance, especially if you’re searching for sail dates during the summer, spring break, Christmas, or Thanksgiving.
When is the cheapest time to sail for a Concierge room?
Currently, if you’re sailing out of Miami or Port Canaveral, the cheapest sail dates are found in January and February, as well as in September and early-November.
Also, when searching for a stateroom on the Wish specifically, you’ll find cheaper staterooms when you book for the upcoming year. Prices will then get progressively more expensive as the sail date approaches.
As of this writing, Concierge staterooms are the cheapest in September 2023.
What Does a Concierge Key to the World Card look like?
As a concierge guest, you’ll receive a gold Key to the World card as opposed to the standard light blue other guests will be wearing.
Personally, I don’t think you get better treatment if you’re wearing a lanyard with a gold card or blue card, especially since almost every Cast Member interaction is very positive.
The only true perk of showing this off is when you’re claiming your freshly popped popcorn before a movie or show lol.
Is Disney Cruise Concierge Level worth it?
If you value time and comfort over anything else, then yes, concierge level is absolutely worth it.
I think I spoiled myself by staying in Concierge level rooms and just the thought of slight inconveniences makes this worth the price.
But there are some things I recommend you consider if you’re still on the fence about it:
1. Concierge Level is 100% worth it on the Disney Wish.
No questions asked. Hands down the best concierge experience of any Disney Cruise ship.
Even on the Dream or Fantasy, concierge is really nice, especially since you have your own portion of the ship blocked off for concierge guests only.
2. It’s best trying it out on a 3 or 4-night cruise.
On the shorter cruises leaving from Port Canaveral or Miami, you’ll generally find the cheapest Concierge rooms.
Plus, I enjoy the 3 and 4 night cruises because you don’t necessarily have to get off the boat at Nassau, but instead you can use all the Concierge amenities as well as the main pools and slides with less crowds on the ship.
3. Skip Concierge on any of the Europe cruises.
From personal experience, we found ourselves leaving the boat at 7 am daily and not returning until 530-6 pm since we were out every day on our European excursions. It felt that we couldn’t take advantage or even relax in the lounge since we were never on the ship.
Plus, the prices for a standard Concierge on a Mediterranean cruise, and northern European or Norwegian cruise are quite obnoxious.
Unless you don’t mind spending the money, I wouldn’t break the bank to stay Concierge level on anything over 7 nights, at least in Europe.
4. The service is exceptional across the board.
No matter what ship you choose, you’ll receive incredibly personal attention from your Concierge team.
5. The Magic and Wonder have small lounges, but they’re better than the Fantasy and Dream.
The concierge lounges on both the Magic and Wonder are bright and comfortable and they look out onto the ship with its floor-to-ceiling windows. The lounges on the Dream and Fantasy are a little dark and windowless (minus a small skylight). But they make up for it with the nicely sized private sundeck and hot tub upstairs, which the Magic and Wonder lack.
6. If your first concierge experience is on the Wish, it will absolutely ruin the other ships for you.
At least from my experience, I don’t think I can go on the other ships after seeing the Wish’s lounge and sundeck. Plus, let’s not forget about those king-sized beds in every Concierge stateroom.
7. Concierge on an Alaskan Cruise is one of the best experiences.
Unfortunately, this incredible experience comes at a price. However, you can witness breathtaking views in the heated lounge as you navigate through the straits of Alaska.
Plus, most excursions only last a few hours so you still have time to return to the port and shop/eat, as well as hang out on the boat before the ship needs to leave. It definitely didn’t feel as rushed.
So with all that being said, I hope this helped simplify your decision on whether or not sail in a Concierge Level stateroom on your next Disney Cruise.
So will you cross this off your Disney Cruise bucket list?
Disney Cruise Concierge FAQs
Alcohol is complimentary on a Disney Cruise but only during certain times of the day. During the embarkation lunch, there are alcoholic beverages available. Every evening between 5 pm and 10 pm inside the concierge lounge, you can enjoy a complimentary selection of domestic and imported beers, wines, and hard liquor.
Generally, your Concierge stateroom will be ready by the time you board starting at 11 am.
No, you will be printed out pre-paid gratuities from your onboard account that you can give to your wait staff and housekeeper.
Yes, all five Disney Cruise Ships have Concierge level staterooms and suites. However, the amount of rooms available are limited except for on the Wish.
Yes and no. You can book a similar-sized room to what you’ll find on the Dream, Fantasy, Wonder, and Magic for around the same price. However, the Wish has a few more suite options than the other ships that prices are significantly higher than what you’d pay on the other four ships.
No, your membership will not add any additional Concierge-only perks or benefits.
Yes, 24 hour room service is always free on a Disney Cruise, no matter what stateroom level you’re in.
Yes, all guests staying in a Concierge stateroom gets access to complimentary bottled sodas, water, juice, and coffee in the Concierge Lounge or sundeck.
Yes, by communicating with the Concierge team via the Navigator App or by stopping into the lounge, the Concierge team can assist you with most needs.